What areas do you serve? We deliver throughout the Los Angeles County and San Fernando Valley, including Burbank, Calabasas, Chatsworth, West HIlls, Woodland Hills, and everywhere else in between. Will Call pickup is available too.
Is there a minimum order amount? The minimum order is $150 for Will Call and $500 for delivery. This helps us make sure every order gets the love and attention it deserves.
What payment methods do you accept? We currently accept Zelle and bank bill payments. If paying by bank bill payment or a physical check, these payments must be received at least one week before your rental date. Please note there is a $30 fee on all returned checks.
Is a deposit required? We require a 50% retainer to secure your items. We also charge a non-refundable 10% Damage Waiver Fee on your delivery rental total and 25% for Will Call orders. We recommend booking early. Our one-of-a-kind pieces go fast!
Do you deliver or do I have to pick up? Both! You can choose Will Call (you pick up and return yourself) or we can deliver, set up and pick everything up for you. We love making it as easy as possible!
What do you charge for delivery? Delivery starts at $195 and covers up to 30 miles round trip. Beyond that we'll work out the details together. Early deliveries before 7:00am or late pickups after 7:00pm are an additional $200.
How far in advance should I book? As early as possible! Our handpicked vintage pieces are one of a kind and popular items go quickly. We recommend booking as soon as your event date is set to avoid missing out on your favorites.
Can I make changes to my order after booking? Yes! You can make changes up to 7 days before your event date. This gives us time to make sure everything is perfect and error-free for your big day.
What happens if something gets damaged? We charge a 10% Damage Waiver Fee on your delivery rental total and a 25% Will Call fee which covers normal wear and tear, think of it like an accidental broken glass, a dented tray or minor scratches. It's our way of making sure you can relax and enjoy the party without stress! If an item is lost or is severely damaged, we will charge 3-5 times the rental charge of the item.
I'm looking for something specific but don't see it on your website. We are discovering and adding new treasures every day. Let us know what you're searching for and we'll do our best to find or create it for you. That's what we love to do!
Can I rent individual pieces or full sets? Both! You can mix and match individual pieces or rent full sets — that's the beauty of our collection. Your event, your way.
Still hunting for answers? We've got you covered! No question is too small — we're just a call or email away. Reach us at 818-355-3974, Monday through Friday 10am–3pm. Not sure where to start? We'll guide you every step of the way.