FREQUENTLY ASKED QUESTIONS

You’ve got enough to plan. Here are straight answers to the questions I hear most, so the rentals are the easy part.

What areas do you serve? I deliver throughout Los Angeles County and the San Fernando Valley, including Burbank, Calabasas, Chatsworth, West Hills, Woodland Hills, and everywhere else in between. Will Call pickup is available too.

Is there a minimum order amount? The minimum order is $150 for Will Call and $500 for delivery. This helps me make sure every order gets the love and attention it deserves.

What payment methods do you accept? I currently accept Zelle and bank bill payments. If paying by bank bill payment, these payments must be received at least one week before your rental date.

Is a deposit required? I require a 50% non-refundable retainer to secure your items.

Do you deliver or do I have to pick up? I offer both. Choose Will Call and pick up and return your pieces yourself, or have me deliver and pick everything up after your event. Setup isn’t included, because many of my hosts love styling their own tables. If you’d rather hand that part off, setup is available for $65 an hour with a 2-hour minimum.

What do you charge for delivery? Delivery starts at $195 and covers up to 30 miles round trip. Beyond that, we can work out the details together. Early deliveries before 7:00am or late pickups after 7:00pm are an additional $200.

Can I make changes to my order after booking? Yes, up to 7 days before your event. That gives me time to pull, check, and pack every piece with care before it heads your way.

What happens if something gets damaged? There is a 10% Damage Waiver Fee on delivery orders and 25% on Will Call orders. It covers minor accidents, like a small nicked plate or a light scratch, so you can relax and enjoy the party. If an item is lost or severely damaged, the charge is 3 to 5 times its rental fee.

I’m looking for something specific but don’t see it on your website? What’s online is only a fraction of the collection. Tell me what you’re picturing, and if I don’t already have it, I will go hunting for it. Sourcing the hard-to-find piece is the part I love most.

Still wondering about something? No question is too small. Call or email me at 818-355-3974 or [email protected], Monday through Friday, 10am to 6pm. Then let’s start pulling pieces for your table.